Legal
Privacy Policy
Who we are
This website is operated by HK Packpro, a packaging material trader and supplier based in Sarthana Jakatnaka, Surat, Gujarat, India. This policy explains what information we receive when you contact us and how we use it.
Information we collect
We only collect the details you choose to share with us through the enquiry form, WhatsApp, phone or email:
- Your name and company name
- Your phone number and email address
- The product, quantity and specifications you are enquiring about
- Your delivery location and any message you send us
How we use it
- To respond to your enquiry and prepare a quotation
- To confirm, supply and deliver your order
- To keep business records, such as invoices, where the law requires it
Sharing
We do not sell your information. We share it only where it is needed to fulfil your order, for example with a transporter arranging delivery, or where we are required to by law.
Third-party services
Enquiries you send through WhatsApp or email are also handled by those services under their own terms. This website loads its fonts from Google Fonts, which receives standard technical information such as your IP address when the page loads. This website does not use advertising or analytics cookies.
How long we keep it
We keep enquiry and order details for as long as they are needed for the purposes above, or as required for our business and tax records.
Your choices
You can ask us to show you, correct or delete the details you have shared with us by contacting us using the details below.
Changes to this policy
If we change how we handle your information, we will update this page.
Contact us
HK Packpro
Sarthana Jakatnaka, Surat, Gujarat, India
Phone: +91 90818 18303 / +91 90818 18304
Email: hkpackpro1405@gmail.com